Privacy policy

Last Updated: 09/05/2023

At CROSSIV ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.crossiv.com (the "Site") or our services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you, including:

- Personal Information: This includes your name, email address, mailing address, phone number, and payment information when you make a purchase.
- Usage Information: We collect information about your interactions with our Site, such as your IP address, browser type, pages visited, and referring website.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site and collect data about your browsing habits.
- Communication Data: If you contact us, we may collect and store information related to your communication, including emails and chat logs.

2. How We Use Your Information

We may use your information for various purposes, including:

- Processing Orders: To fulfill and process your orders and provide customer support.
- Personalization: To personalize your experience on our Site and show you products and content tailored to your interests.
- Communication: To communicate with you about your orders, promotions, and important updates.
- Analytics: To analyze and improve our Site and Services.
- Legal Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with third parties in the following situations:

- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, such as payment processors and shipping companies.
- Legal Compliance: We may disclose your information when required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to a new owner.

4. Your Choices

You can control and manage your personal information in the following ways:

- Access and Update: You can access and update your account information through your account settings on our Site.
- Cookies: You can manage your cookie preferences through your browser settings.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us.

5. Security

We take the security of your information seriously and have implemented appropriate measures to protect it.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at crossivjewelry@gmail.com.

Privacy policy

1. Information We Collect

We may collect various types of information from you, including:

- Personal Information: This includes your name, email address, mailing address, phone number, and payment information when you make a purchase.

- Usage Information: We collect information about your interactions with our Site, such as your IP address, browser type, pages visited, and referring website.

- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site and collect data about your browsing habits.

- Communication Data: If you contact us, we may collect and store information related to your communication, including emails and chat logs.

2. How We Use Your Information

- Processing Orders: To fulfill and process your orders and provide customer support.

- Personalization: To personalize your experience on our Site and show you products and content tailored to your interests.

- Communication: To communicate with you about your orders, promotions, and important updates.

- Analytics: To analyze and improve our Site and Services.

- Legal Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, such as payment processors and shipping companies.

- Legal Compliance: We may disclose your information when required by law or to protect our rights and safety.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to a new owner.

4. Your Choices

- Access and Update: You can access and update your account information through your account settings on our Site.

- Cookies: You can manage your cookie preferences through your browser settings.

- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us.

5. Security

6. Changes to this Privacy Policy

7. Contact Us